Privacy Policy
- Information We Collect
We may collect personal details such as name, email, phone number, company information, account credentials, and communication records. We may also collect automatically generated data including IP address, device details, browser type, usage logs, cookies, analytics data, and similar technical information.
- For AI and ERP features, we may process user inputs, uploaded documents, operational data, and usage patterns. We do not use customer data to train general-purpose AI models unless explicitly permitted.
- How We Use Your Information
We use data to deliver and improve our services, personalize experiences, provide customer support, communicate updates, manage accounts, process payments, ensure security, and comply with legal obligations. We may also use anonymized data to improve AI models in a privacy-preserving manner.
- Legal Basis for Processing
For users under GDPR, data is processed based on contractual necessity, legitimate interest, consent, and legal compliance.
- Data Sharing
We do not sell personal data. We may share data with trusted service providers, payment processors, legal authorities when required, and internal teams as necessary. All external partners must follow strict data protection obligations.
- Data Security
We implement administrative, technical, and physical safeguards, including encryption, access control, secure infrastructure, and continuous monitoring. However, no system is completely secure.
- Data Storage and Retention
Data is stored on secure servers. We retain information only as long as necessary for service delivery, legal compliance, and business continuity. Users may request deletion at any time.
- International Data Transfer
If data is transferred across borders, we use legal protections such as Standard Contractual Clauses or equivalent safeguards.
- Your Rights
Depending on your jurisdiction, you may have the right to access, correct, delete, restrict, or transfer your data, object to processing, withdraw consent, or opt out of marketing and cookies. Requests can be made through privacy@autosa.net.
- Cookies and Tracking Technologies
We use cookies and analytics tools to improve user experience and service performance. Users may manage cookie preferences through their browser settings or consent options.
- AI Transparency
Autosa AI follows responsible AI principles. We aim to ensure fairness, transparency, security, and data minimization in our AI systems. We do not use customer data for unrelated AI model training without explicit permission.
- Third-Party Links
Our website or software may link to external services. We are not responsible for their privacy practices.
- Children’s Privacy
Our services are not intended for individuals under 16. We do not knowingly collect data from minors.
- Changes to This Policy
We may update this Privacy Policy periodically. The latest version will be posted on our website.
- Contact Information
For any privacy questions or requests, contact:
privacy@autosa.net